Shipping Policy

Thank you for shopping with PROBUSINES. This page explains how we process, handle, and deliver orders to customers in the United States, providing full transparency for shipping expectations.

Order Processing Time

Once your payment is confirmed, our team prepares and packages your order within 2 business days (Monday–Friday).

Important Notes:

• Orders placed after 5:00 PM MST will start processing on the next business day.

• Weekends and public holidays are excluded from processing time.

• During peak periods, processing may take slightly longer; customers will be notified of any extended delays.

Delivery Locations

We ship exclusively to the United States.

Eligible Areas:

• Continental U.S. (mainland)

Non-Deliverable Areas:

• Alaska

• Hawaii

• Puerto Rico and other U.S. minor islands

• APO/FPO and U.S. military bases

Orders sent to restricted addresses will be canceled automatically, and refunds will be issued.

Shipping Methods & Estimated Delivery

All orders are sent via reliable shipping carriers.

Delivery Notes:

• Estimated delivery times are based on business days and may vary due to customs clearance, weather conditions, public holidays, or other logistical issues.

• Delivery dates are estimates and cannot be guaranteed.

Customs Duties & Taxes

All products ship from China. Customers are responsible for any applicable customs duties, import taxes, or other fees.

• Fees must be paid when the shipment arrives in the United States.

• The exact amount varies depending on U.S. regulations.

• We recommend checking with your local customs office before ordering.

• These charges are not paid to PROBUSINES and are not determined by PROBUSINES; they are collected by U.S. authorities according to import rules.

• Applicable U.S. sales tax will be collected at checkout where required by law.

Order Tracking

After your order leaves our warehouse, you will receive a shipping confirmation email with a tracking number.

• Tracking updates may take up to 24 hours to appear: https://www.17track.net/en

• For tracking issues or assistance, contact service@probusines.shop.

Address Accuracy & Delivery Responsibilities

Customers are responsible for providing accurate and complete shipping information.

• Changes are only possible if the order has not been shipped.

• PROBUSINES is not liable for orders lost due to incorrect or incomplete addresses.

Lost, Damaged, or Significantly Delayed Shipments

If a parcel is damaged, significantly delayed, or appears lost, contact us immediately:

• Email: service@probusines.shop

• Phone: +1 (208) 909-4186

We will communicate with the carrier on your behalf. Based on the investigation, we may:

• Issue a replacement shipment

• Provide a refund according to our Returns & Refunds Policy

Natural disasters, labor strikes, or other unforeseen events may affect delivery timelines.

Restricted Items

Certain items may have shipping restrictions due to carrier or regulatory limitations. If an item cannot be shipped, we will contact you to arrange a refund or alternative solution.

Customer Responsibilities

To help ensure smooth delivery, customers must:

• Provide accurate shipping details

• Monitor tracking updates

• Report issues promptly

Policy Updates

This Shipping Policy may be updated periodically. All updates will appear on this page. Continued use of the site constitutes acceptance of the latest version.

Contact Information

Brand: PROBUSINES
Email: service@probusines.shop
Phone: +1 (208) 909-4186
Address: No. 0311, Fuqian Road, Zouwu Town, Xuecheng District, Zaozhuang City, Shandong Province, China
Business Hours: Monday–Friday, 9:30 AM–6:30 PM MST