Privacy Policy

Thank you for visiting PROBUSINES. Protecting your personal information is important to us, and this Privacy Policy describes how we handle the data you share when browsing our site, placing an order, or communicating with our customer service team.

1. Information We Collect

When you interact with our services, we may receive different types of information, including:

  • Basic contact details such as your name, email, telephone number, and delivery address.

  • Payment and billing information required to complete your order. Payment details are processed only through secure, encrypted channels and are never stored on our servers.

  • Account-related data, including login credentials and purchase history, if you choose to create an account.

  • Technical and browsing information, such as IP address, browser type, device identifiers, and pages viewed.

  • Voluntary content, including product reviews, uploaded photos, or survey responses.

2. How Your Information Is Used

The information we collect is used solely to support and improve your experience, including:

  • Processing your orders, confirming payments, and arranging shipment.

  • Providing customer assistance and sending notifications related to your purchases.

  • Enhancing website functionality, diagnosing issues, and analyzing trends to optimize our services.

  • Meeting legal obligations and preventing fraudulent or unauthorized activity.

We do not sell or exchange your information with outside parties for marketing purposes.

3. Cookies and Tracking Tools

Our website uses cookies and similar technologies to remember your preferences, improve loading performance, and help us understand how visitors use our site. These tools do not store financial information. You may disable cookies in your browser settings, though some site features may become limited.

4. Data Protection

We apply industry-accepted safeguards to keep your information secure, including encrypted data transmission (SSL), controlled server access, and internal protocols that restrict information to authorized staff members only.

5. Retention of Information

Information is kept only for as long as it is needed for operational, legal, or security purposes. When data is no longer necessary, it is securely removed or anonymized.

6. Use of Third-Party Services

Some operations—such as payment processing, logistics, or analytics—may be carried out by trusted third-party providers. These partners are required to protect your data and may use it only for the tasks they perform on our behalf.

7. Your Rights

You may at any time request:

  • Access to the personal information we hold about you

  • Corrections or updates to inaccurate data

  • Deletion of your personal information, unless restricted by legal requirements

  • Removal from marketing communications

To exercise these rights, you may contact us at service@probusines.shop.

8. Children’s Information

Our services are intended for users aged 13 and above. If we become aware of any personal information collected from a minor, it will be promptly removed.

9. Payment Processing

All transactions are handled through PayPal using secure, encrypted channels. Payment issues may occur due to incorrect details, bank restrictions, or system errors outside our control.

10. Cancellations and Refunds

Refunds are issued back to the original payment method once an order is canceled or returned. Return shipping costs are the responsibility of the customer unless otherwise stated. The time required for funds to appear depends on your financial institution.

11. International Data Transfers

If you visit our website from outside the United States, your information may be stored or processed in the U.S. By using our platform, you agree to this transfer under applicable data-protection standards.

12. Transaction Limits

Minimum or maximum purchase amounts may apply to certain orders. Any limits will be clearly shown during the checkout process.

13. Compliance and Updates

This Privacy Policy follows relevant U.S. privacy regulations. We may update the policy periodically to reflect operational or legal changes. Important modifications will be posted on this page.

14. Contact Us

If you have questions regarding this Privacy Policy or how your data is handled, you may reach us at:

Email: service@probusines.shop
Phone: +1 (208) 909-4186
Address: No. 29, Shanmei Huangwu Road, Shanmei Village, Zhongxin Town, Zengcheng District, Guangzhou City, Guangdong Province, China