CONTACT US

We’re Here to Help
At PROBUSINES, customer satisfaction is our top priority. Whether you have questions about our products, need assistance with an order, or want to provide feedback, our dedicated support team is here to help. We strive to respond promptly and ensure that every inquiry is handled professionally and courteously.

How to Reach Us

• Email: service@probusines.shop
  Our team monitors emails throughout business hours and aims to respond within 24 hours on weekdays. Please include your order number or product details for faster assistance.

• Phone: +1 (208) 909-4186
  Speak directly with our customer support representatives Monday–Friday, 9AM–6PM EST. We are happy to assist with product inquiries, order tracking, or general questions about PROBUSINES products.

• Mailing Address:
  No. 29, Shanmei Huangwu Road, Shanmei Village, Zhongxin Town, Zengcheng District,
  Guangzhou City, Guangdong Province, China

Customer Support Services
We provide assistance for a variety of needs, including:

• Product questions and detailed specifications

• Guidance on sizing and proper use for pet clothing, leashes, and harnesses

• Order status and shipping inquiries

• Returns, exchanges, and warranty support

• Feedback and suggestions to improve our products and service

Our Commitment
We are committed to delivering reliable, professional, and friendly support. Your satisfaction matters, and we work to ensure that every interaction with PROBUSINES is smooth and helpful.

Business Hours
Monday–Friday: 9AM–6PM EST
Weekends and public holidays: responses may be delayed, but we will address all inquiries as soon as possible.

Tips for Faster Support

• Have your order number ready when contacting us.

• Include photos or detailed descriptions if reporting a product issue.

• Check our FAQ page for common questions before reaching out, which may save time.

Thank you for choosing PROBUSINES. We look forward to assisting you and ensuring your pets enjoy safe, comfortable, and high-quality products.